The main value of BuildDirect is honesty, respect for others and integrity. That's why customer’s satisfaction for this company is always in the first place. BuildDirect is online manufacturer and retailer of the floor and building materials. Therefore, you save money with every your purchase from this shop, cause you buy straight from the producer. BuildDirect offers outdoor and kitchen accessories, plumbing and bathroom essentials, doors and furniture, lightning and even painting tools. The team of professionals are always available to support you at every level of your home improvement campaign. A constantly updated blog gives you new ideas and inspiration to your home renovation. Shop with BuildDirect and take back the power to improve your accommodation.
It is not necessary to be a professional to make orders at special wholesale prices. You just need to meet some requirements, such as buying in pallet or containers. For some products, you can also mix colors and styles in your container. Pay attention, that you can’t see goods on the pallet or in a container before you buy it, cause BuildDirect warehouses are a private property. But you undoubtedly can offer free samples at any convenient for you time. Unfortunately, you can’t order the quantity which is less than BuildDirect requires, but try to call customer service and solve this problem when your previous purchase was more than minimum.
It is really simple to return your purchase when you are completely unsatisfied with it. You can request a refund within 30 days from delivery date. The refundable products must be in original package, undamaged, not used or installed. If the item meets all criteria mentioned above, BuildDirect will pick-up the product absolutely for free. When you want to return only a part of your order, contact customer service to get a detailed instruction.
After you made your order, you should choose the shipment method. BuildDirect company has some different options. You can get your order straight to your door, your workplace or save money and pick-up selected product by yourself. When your order was placed you will get a tracking link which helps you to monitor your order. You also will receive a call from BuildDirect customer service 24 hours before delivery date to choose convenient for you time.
Feel free to contact BuildDirect customer service, when you have some extra questions. Just send your letter to firstname.lastname@example.org or call 1-877-631-2845 from 8 am to 7:30 pm Monday-Friday.