AliExpress is a platform that allows manufacturers to sell their products worldwide on the one hand, and to find everything customers need in one place on the other hand. There you can really buy everything: electronics, clothing, office supplies, jewelry, and much more. It's no secret that this site has gained popularity due to the unusually low prices for most products. But the delivery of goods is also known to take from several weeks to several months. However, most buyers readily accept this term, because it's not a bad price for tens or maybe hundreds of dollars saved.
Cheap and safe?
Frankly speaking, when we are offered cheap prices and free shipping, we automatically begin to think that something must be wrong. As if it was too good to be true. Usually, this is the case, but this particular service can be called an exception, and all thanks to the secure buyer's protection policy. First of all, it’s the AliExpress return policy we’re talking about. You can easily return the product if the seller provides this service. The purchase can be returned within 15 days of receipt. However, the product's original packaging must not be damaged. To return an item, contact the seller or, if needed, open a dispute (select "Return Goods"). You will receive a refund as soon as the items are checked at your local warehouse.
Losing face more like losing customers
After you have ordered and received the goods, AliExpress offers you to evaluate the seller and the services provided by them. Every seller understands that their good reputation is the key to a successful business, which is why they simply can't afford to disappoint their customers. If the seller has a high rating, you can calmly click on "Buy".
What people say
Though reviews are not always the most reliable way to check if a particular seller is trustworthy, you can't just skip this step. If the product you've been looking for has tons of negative reviews, do not ignore that. In another way, if the product has very few reviews — this is normal, remember that people would rather leave a comment if they don't like something.
The Road So Far
AliExpress made it easy to control your package location and its route right from the seller to your door using AliExpress tracking. All you need is the order number. As mentioned earlier, you should be prepared for the fact that your order may arrive in a few months. Nevertheless, there is a certain period allowed for each parcel, and if you have not received in time, you can open a dispute regarding reimbursement and the seller will be obliged to pay you back.
If you had a not particularly pleasant shopping experience, you can always contact AliExpress customer service. There is a page dedicated to helping buyers where you can find tips and instructions on the most common problems. If you don't find the answer there, you can always use the online service.
We hope this information will make your shopping experience more enjoyable and worry-free. By choosing to shop on AliExpress, you automatically choose to save money as well. However, are there ever too many freebies and discounts? If you want more, keep an eye on the DiscountReactor website to be the first to get some unique AliExpress promo code or to find out about the latest sale and the newest special offers.